Made an appointment over the phone to get a glasses exam. I showed up and was led into the exam room. The tech that was helping me was very engaging and friendly. She asked about the last time I had seen a Dr. Through her conversation, we discovered that I likely already had an active prescription. A quick phone call to verify, and just like that, I was told that I didn't need to spend any more money, I could go next door to order my glasses with my existing prescription.Bottom line, they saved me a lot of money by being honest. They didn't have to do what they did...but they did it...and seemed happy to help.I'm a customer for life.Thank you!